Return and refund policy

Overview

At TRIPLENET PRICING LLC, customer satisfaction is important to us. We want you to be happy with your purchase and confident shopping with our brand. If you are not completely satisfied with your order, we are here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • Items must be unused, unworn, and in the same condition that you received them.
  • Items must include original packaging, tags, and accessories (if applicable).
  • Proof of purchase or order confirmation is required.

Items that do not meet these conditions may not be accepted for return.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Items that have been worn, washed, damaged, or altered
  • Clearance or final sale items (unless required by applicable law)
  • Gift cards or promotional items where stated

Return Process

To start a return, please contact us with your order details:

Email: triplenetpricingllc@gmail.com
Phone: +1 865-286-8648

Please include:

  • Your name
  • Order number
  • Reason for return
  • Photos of the item (if the item is damaged or incorrect)

Once your return request is approved, we will provide instructions for sending your item back.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item received was incorrect
  • The item arrived damaged or defective

We recommend using a trackable shipping service when returning items. TRIPLENET PRICING LLC is not responsible for packages lost during return shipping.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If your return is approved:

  • Your refund will be processed to your original payment method.
  • Refund processing times may vary depending on your bank or payment provider.

Original shipping fees are generally non-refundable unless the return is due to an error on our part.

Damaged or Incorrect Orders

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery. We will review the issue and work to provide a replacement or appropriate solution.

Exchanges

If you need a different size or replacement item, please contact us. Exchanges are subject to product availability.

Contact Us

For questions regarding returns, refunds, or orders, please contact:

TRIPLENET PRICING LLC
190 Dwight St
Jersey City, NJ 07305
USA

Email: triplenetpricingllc@gmail.com
Phone: +1 865-286-8648

Thank you for choosing TRIPLENET PRICING.